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Pe Te ha fatto una domanda in #Marketing Cloud

We have a pardot form with the field "description" which is a free text field for long messages. Once the form is filled out a e-mail notification is send to the assigned user.

 

Problem: In the Mail, the field "description" not only shows the newly put in text, but also all past texts that a user typed on in the past when he filled out the form. If a user fills out the form like 5 times over months/years, the notification gets extremly confusing. The assigned sales person has a hard time figuring out which message is actually the current one.

 

So how do i only show the new message in the field "description" and not including all past ones?

 

#Marketing Cloud  #Forms  #Custom Fields

5 risposte
  1. 22 feb 2024, 15:31

    It looks like you want to ask a question about Pardot. "#Marketing Cloud" is primarily a place for questions about "Marketing Cloud Engagement", so mention "@* MC Account Engagement (fka Pardot) *" to get answers from Pardot specialists.

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