Hey there,
I need to add a text block to one of the steps in my omniscript, but for some reason heading and text block aren't available to use or appear in the display selection... I only see line break.
What do I need to enable to use these?
28 risposte
I got an answer from a salesforce dev that solves this for me.
"Once you are in discovery framework mode all of the supported elements need to be created as questions - i.e. they are no longer available in the omniscript designer since you are building a discovery framework assessment and the supported elements need to be represented as questions."
That totally explains why, just a shame there is no documentation that I could find to tell me that in the first place :/