Good day everyone, I'm having difficulty getting past this hands-on project "Configure Salesforce Knowledge" module.
it seems that the dropdown that is required to select "Custom: Support Profile" the dropdown isn't "dropping" for lack of a better word (screenshot linked).
Would someone be able to assist or provide insight as to any settings, or adjustments to the org that need to be made possibly?
8 risposte
Hy everyone!
I had the same problem and came here looking for the anwser. Now I know what happened and I came to share my solution.
I created a new organization on trailhead playground and on it I had the necessary licenses to conceive the challenge. This worked for me and I hope it works for anyone who is having the same issue.
Thank you guys.
