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We have an integration between PlanHat and Salesforce that has disconnected. Whenever I try to reconnect I keep getting an error 1800: There was a problem in setting up your remote access. How can I resolve this?

OAuth Error 1800 - There was a problem in setting up your remote access

 

#Integration

1 risposta
  1. 21 mar 2022, 22:43

    Hi Vincent ,

     

    • OAuth Error. 1800. 
      • There was a problem in setting up your remote access   This error will occur if the Identity Provider is mis-encoding or truncating the RelayState value in the SAML request resulting in the source value being lost.
      • This source value identifies which of our mobile applications you are going to connect to and get an OAuth Access token. Make sure that the SAML response back to Salesforce is exactly as provided by Salesforce in the initial request.

    https://help.salesforce.com/s/articleView?id=000334535&type=1

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