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Topics#Trailhead ChallengesDomanda di Kazuki Iwata
Kazuki Iwata ha fatto una domanda in #Trailhead Challenges
17 nov 2022, 08:05

I cannot make case associated with the contact 'Pat Stumuller'.

I'm trying following URL.

Create Support Processes Unit | Salesforce Trailhead

In the last step, I cannot make make case associated with the contact 'Pat Stumuller'.

I can find out Pat Stumuller's contact, but cannot make case associated.

Do you know how to associate contact and inquiry.

13 risposte
  1. Kannan Narayanan (Infosys)
    17 nov 2022, 08:16

    Hi @Kazuki Iwata

     

    Please refer the screenshot / Select & locate Pat ;   Once his view comes like this, look for case related list and click "new" like below

    Hi Please refer the screenshot / Select & locate Pat ; Once his view comes like this, look for case related list and click

    Regards

    Kannan