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Hi, 

 

I've been struggling with "Create a Partner Portal, Enable Partner Account and Users, and Add Members" challenge.

 In the  "Enable Partner Accounts and Create Partner Users" section item no. 4 sub. "h" (see attached). I could not find the Generate new password and notify user immediately checkbox under the 

setup-->Users or in any other place.

 

could you kindly direct me or advice on how to complete this section?

(kindly note that this step loops for 4 times in the challenge) 

 

Thanks in advanced,

Avikam Drukman

7 risposte
  1. 22 ago 2022, 07:18

    Hi, 

     

    Quick update...(spoiler - problem solved)

     

    Thank you @Venkatesh Guptha I tried your suggestion but received the "We couldn't reset the passwords for one or more Experience Cloud users because the users don't belong to any active experience" message.

     

     I also tried following the instructions on article No. 000316118 - 'Reset Password' Button Is Not Available to Experience Cloud Site User :

    1. Navigate to Setup | Feature Settings | Digital Experience | All Sites
    2. Click Manage next to the community where you want to add the user as a site member. If Experience Workspaces are enabled, click Workspaces.
    3. Click Administration tile then click Members.
    4. Select the users' profiles and click Add.
    5. Click Save.

    At this stage still nothing happened...needed one more step -> Activate the Digital Experience

    1) From the Setup | Feature Settings | Digital Experience | All Sites, clicked Workspaces

    2) Clicked Administration

    3) From Settings clicked Activate

     

    Thanks for your support,

     

    Regards,

    Avikam Drukman

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