Task picklist options have vanished

Question

on the standard object called 'activities' there is a standard field called 'subject' which is a picklist field. We have added some custom options to the picklist. Half of them seem to have vanished over the weekend.  When I edit the picklist they are all listed, how do I make them visible again to users from the usual 'log a call' button?

Michael Villegas · Accepted Answer

This is spooky! The same issue happened today with our org! I wonder if there's a bug or if Salesforce is making backend updates? However, I was able to "jiggle the handle" to return my missing subjects.

Setup>Task Record Types>Record Type>Subject

:

Edit
Remove any values from the 'Selected Values' over to 'Available Values'
Save
Re-add the removed values from 'Available Values' back to 'Selected Values'
Save

Hope this helps!

Liz Marshall · Answer

Fantastic!   Just tried your suggestion Michael & it seems to have done the trick.   As you say, perhaps a glitch in the system somewhere...   Many thanks.

Task picklist options have vanished

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