Skip to main content
Topics#Data ManagementDomanda di Liz Marshall
Liz Marshall ha fatto una domanda in #Data Management
26 feb 2019, 10:16

send email notification to queue

When assigning a case to a queue, is it possible to have the send email notification box checked as the default?
1 risposta
  1. Thomas Lange Jr. (TrebleHook)
    27 feb 2019, 20:25
    Try this:

     

    Go to your Case page layout and click on the Layout Properties button in the palette:

     

    Try this: Go to your Case page layout and click on the Layout Properties button in the palette: Then, check the

     

    Then, check the "Select by default" box under the Email Notification Checkbox section:

     

    User-added image
Scrivi una risposta...
0/9000