
3 risposte
Johan+1
To reset passwords: yo need “Reset User Passwords and Unlock Users” permission under profile
If you have then follow the below steps
To reset a user’s password:
From Setup, click Manage Users | Users.
Select the checkbox next to the user’s name. Optionally, to change the passwords for all currently displayed users, check the box in the column header to select all rows.
Click Reset Password to have a new password emailed to the user.
Else ask you system administrator, or logout from salesforce.com, type login.salesforce.com/ test.salesforce.com
and enter your user name salesforce will sent you an email to your email related to that account.
Please mark this as a best answer if your query is resolved, so it will help others in future.
Regards,
Rakesh Gupta