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Topics#Desktop IntegrationDomanda di Baird CRM Administrator
Baird CRM Administrator ha fatto una domanda in #Desktop Integration
8 set 2011, 15:46

Can email sent from SF show up in Outlook "Sent Email" folder?

We are using the Salesforce for Outlook connector with synching, have email relay enabled, and are on Outlook 2007. When sending email from within SF, we want those emails to show up in the "Sent Items" folder in Outlook. Is this possible, and if so, how do I configure it as an administrator?
2 risposte
  1. George Roney
    8 set 2011, 16:08
    If you are already automitically BCC'ing yourself when sending an email from Salesforce, then you could use an Outlook rule to move the BCC email to the Sent Items. This would need to be done on each user's Outlook unless Office is managed from IT.

     

    Hope this helps,

     

    George

     

    http://starrforce.com/
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