Aggiungi ai preferitiPhani Yalamati ha fatto una domanda in #Customer Service22 nov 2016, 05:40Any way to alert supervisor when flag is raised in live agent?Is there a way to alert the supervisor with a sound notification or screen pop when flag is raised by an agent? Currently supervisor would not know if a flag was raised unless they keep watching the live agent supervisor tab.4 risposteOrdinaOrdina per dataOrdina in base alla maggiore utilitàOrdina per dataCarica più commenti...Jan Eakin (SalesSuperb, LLC)30 ago 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?Aggiungi un commentoScrivi una risposta...GrassettoCorsivoSottolineaBarratoElenco puntatoElenco numeratoAggiungi linkBlocco codiceInserisci immagineAllega fileURL del linkAnnullaSalva0/9000Rispondi
Jan Eakin (SalesSuperb, LLC)30 ago 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?
