Skip to main content
+500 punti
Modulo
Knowledge-Centered Service with Service Cloud
Handle customer requests using the Knowledge-Centered Service methodology.
Add to Favorites
Aggiungi a Trailmix
~50 minuti
Get Started with Knowledge-Centered Service
~10 minuti
Incompleto
Manage Article States
~10 minuti
Incompleto
Set Up Lightning Knowledge for KCS Users
~10 minuti
Incompleto
Optimize Article Search and Quality Audits
~10 minuti
Incompleto
Use Evolve Loop to Improve Your Process
~10 minuti
Incompleto
~50 minuti
Disponibile nel seguente itinerario
Potenziare Service Cloud con Lightning Knowledge