#Collaboration11 personnes en discutent

That being said, there are other alternatives that you could use to accomplish your goal (which I'm not 100% sure I understand, but feel free to clarify).

• In App Guidance: All those pop ups that happen when you log into Salesforce that you see FROM Salesforce, could just as easily be Your Help Video to your Users
• Start here in the documentation: https://help.salesforce.com/articleView?id=sf.customhelp_lex.htm&type=5
  • There are lots of other documents that will guide you through the "technical stuff"
  • Read them through, so you apply the tool correctly.
• Take this trail for a quick overview of the tool and how it works:  https://trailhead.salesforce.com/en/content/learn/modules/user-engagement

If all you want is a video, you could use the Rich Text Component to simply put up a link to the videos.

In the Winter '27 release, this new feature can solve what you're looking for: 

Process Multiple Records with Screen Flows from List Views and Related Lists -

https://help.salesforce.com/s/articleView?id=release-notes.rn_automate_flow_screen_mass_quick_action_264.htm&release=264&type=5

I just completed a new screen flow for one of our long-term requests here and it came out beautiful!

pdf-lib is what most people use for this. Upload it as a static resource, load it in an LWC with loadScript, pull the files' base64 VersionData from Apex, merge in the browser, then save the result back as a new ContentVersion.

Main reason to do it client-side rather than Apex: you skip the 6MB/12MB heap limit, so large files still work.

const merged = await PDFLib.PDFDocument.create();for (const b64 of base64Files) {  const doc = await PDFLib.PDFDocument.load(b64);  const pages = await merged.copyPages(doc, doc.getPageIndices());  pages.forEach(p => merged.addPage(p));}const out = await merged.saveAsBase64();

If the library misbehaves under Lightning Web Security, the usual workaround is running pdf-lib in a Visualforce page inside an iframe and passing data with postMessage.

If you'd rather not host the library, Api2Pdf and Adobe PDF Services both do merge via callout — but the files leave your org, which rules them out for most healthcare/finance work. 

Hi, 

Trivia challenges, role-based simulations, and “fact vs fiction” quizzes can work really well for helping sales teams learn Salesforce in a more engaging way. Gamified learning usually improves retention because people interact with real scenarios instead of reading long documentation. That same creativity-driven approach is why sandbox gaming communities stay active too. I recently explored