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Certification Exam Resources

For information about Salesforce Certification exams, maintenance questions, and community support.

Effective Today: Retiring Exam Delivery Closure

Exam delivery for the 24 retiring certifications officially closed today, Monday, August 31, 2026

 

Any retiring exams that were scheduled past August 31st will be canceled in the next 1-2 business days. If you paid by credit card, you will receive a refund. If you used a voucher, it will be reinstated unless it has already expired. For any questions or issues, please submit a case via Salesforce Help

 

Next Steps

 

Questions? Reply in the comments. 

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Hi Community, 

I’m having an issue with the system test for my Salesforce certification exam. Every time I try to run it, I receive the following message: 

 

“You are not logged in.” 

 

I’m accessing the system test using the link and code that were sent to me by email a few days before the exam, so I believe I’m following the correct process. 

 

So far, I’ve already tried: 

 

  • Using a different browser
  • Using a different computer
  • Opening the link again directly from the exam email
  • Repeating the login/system test process several times

 

Unfortunately, I keep getting the same “

You are not logged in

” error. 

 

My main concern is that my exam is already scheduled, and I would like to know whether

this issue with the system test could prevent me from accessing the exam on the actual exam day

, or whether the exam login works differently. 

 

Has anyone experienced the same issue? Is there anything else I should check or do before the exam? 

 

Thanks in advance for any help! 

 

6 réponses
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3 réponses
  1. 29 juin 2023, 14:53

    Hi @Rohit Kumar, as this happened on 12th May, Is there any case number that you have raised with trailhead help for this issue?

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Now Live: Salesforce Certified Platform App Builder Exam Content Updates 

 

On Friday, August 21, 2026, we launched content updates for the Salesforce Certified Platform App Builder exam.

 

What Changed:

 

Need to reschedule? If you aren’t ready to take the updated exam, visit our rescheduling policy for next steps.

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Protect Your Trailblazer.me Account: Voucher Scams Targeting Trailblazers

 

Scammers are offering fake or discounted Certification exam vouchers to trick Trailblazers into handing over account access — then locking them out and demanding payment to "restore" it.

 

Protect yourself:

  • Never share your login credentials, verification codes, or account access. Salesforce will never ask for these in exchange for a certification exam voucher or discount.
  • Only buy exam vouchers through official Salesforce channels. Purchasing or accepting vouchers from unofficial resellers or third-party sellers violates our Certification Policies.
  • Treat any "account access for a discount" offer as a scam — no exceptions.
  • Never pay anyone claiming they can "restore" your account access.
  • If your account has been compromised, submit a case right away via Salesforce Help.

 

Learn more here.

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Two NEW Certifications Are Officially Live  

 

Get ready for what's "Next"!  

 

The Salesforce Certification program has officially launched TWO exciting new certifications: 

 

1. Meet the new Marketing Cloud Next Consultant certification! This certification is for practitioners who work hands-on with Marketing Cloud Next in a consulting or implementation capacity. 

 

Ideal candidates have 6-12 months experience implementing or administering Marketing Cloud Next. Register here

  

2. Meet the new Tableau Next Consultant certification! This certification is designed for practitioners who implement and maintain scalable analytics solutions within the Salesforce ecosystem.

 

Ideal candidates have experience navigating Data 360 architecture. Register here.  

 

Additional questions? Reply in the thread.

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Two New Certifications Launch August 21st

 

 

Mark your calendar: on

Friday, August 21st, Salesforce will launch two new certifications on Trailhead Academy:

  1. Salesforce Certified Marketing Cloud Next Consultant: This certification is designed for practitioners who work hands-on with Marketing Cloud Next in a consulting or implementation capacity.
  2. Salesforce Certified Tableau Next Consultant: This certification is designed for practitioners who implement and maintain scalable analytics solutions within the Salesforce ecosystem.

 

Registration opens Friday, August 21st!

 

On August 21st, details on how to register for both exams will be posted to this community. 

 

In the meantime, explore the

Salesforce Certified Tableau Next Consultant Exam Guide and Marketing Cloud Next Consultant Exam Guide

to learn more about what each exam covers and how to prepare. 

 

Questions? Reply in the comments.

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Summer '25 Certification Maintenance Due This Friday

 

The deadline for Summer '25 maintenance is due this Friday, August 21st. 

Failure to meet the deadline will result in an expired certification status, necessitating an exam retake at full price to restore certifications.

 

Ensure that the following badges are completed by August 21, 2026, to maintain your certification status: 

 

 

Completing these maintenance badges will also maintain any certifications that require them as prerequisites. 

 

Summer '26 Certification Maintenance Launching Friday

 

Then, on August 27, 2026, Summer '26 maintenance badges will be available for you to get an early start. We strongly encourage proactive completion to avoid potential issues or missed deadlines next year.

 

Visit the Salesforce Certification Maintenance Schedule to learn about deadlines and access maintenance badges.

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Two New Certifications Launch August 21st

 

Mark your calendar: on Friday, August 21st, Salesforce will launch two new certifications on Trailhead Academy:

 

  1. Salesforce Certified Marketing Cloud Next Consultant: This certification is designed for practitioners who work hands-on with Marketing Cloud Next in a consulting or implementation capacity.
  2. Salesforce Certified Tableau Next Consultant: This certification is designed for practitioners who implement and maintain scalable analytics solutions within the Salesforce ecosystem.  

     

Registration opens Friday, August 21st!

On August 21st, details on how to register for both exams will be posted to this community. 

 

In the meantime, explore the 

Salesforce Certified Tableau Next Consultant Exam Guide and Marketing Cloud Next Consultant Exam Guide to learn more about what each exam covers and how to prepare. 

 

Questions? Reply in the comments.

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Summer '25 Certification Maintenance Due August 21st

 

Please note that the deadline for Summer '25 maintenance is fast approaching. 

Failure to meet the deadline will result in an expired certification status, necessitating an exam retake at full price to restore certifications.

 

Ensure that the following badges are completed by August 21, 2026, to maintain your certification status:

 

 

Completing these maintenance badges will also maintain any certifications that require them as prerequisites. 

 

Summer '26 Certification Maintenance Available on August 27th 

 

Then, on August 27, 2026, Summer '26 maintenance badges will be available for you to get an early start. We strongly encourage proactive completion to avoid potential issues or missed deadlines next year.

 

Visit the Salesforce Certification Maintenance Schedule to learn about deadlines and access maintenance badges.

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