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David D. a posé une question dans * Salesforce Field Service *

Hi everyone! 

 

I have currently a requirement to navigate the users from a push notification to a LWC. According to this help article, this is possible since the latest winter release

https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_264_mobile_push_lwc.htm&release=264&type=5

 

 

We have a record-triggered flow which basically informs via custom notification that the users timesheet was denied. If the tech in FSL App clicks on that notification, it should lead to a LWC which displays the rejected timesheet (so not the standard Timesheet view) 

 

In my flow, I have edited the following in

target page reference

:  

{ 

  "type": "standard__component", 

  "attributes": { 

    "componentName": "c__timesheetdetail" 

  }, 

  "state": { 

    "c__id": "{!

Record.Id

}" 

  } 

} 

 

timesheetdetail is the name of the LWC I want to navigate. It has lightning__tab in its js-meta.xml file. 

 

I have also set up a lightning component tab in setup as "Timesheet_Tab" and tried this many times. 

 

Both solutions do not work and I fail to understand why. When I test it in sandbox, nothing happens when clicking on the notification. 

 

Am I missing something? 

 

Best regards 

Dave

2 réponses
  1. 20 oct., 16:23

    Sorry to say, but I cannot help here. I would log a case. If everything is right configured, I would check, if the latest SFS App has been installed on the mobile device. In addition pls. check if all permissions has been assigned to the logged in user.

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