I am trying to implement SSL in our test windows test environment. When I tried to enable the services are not coming up. I am looking for implementing step by step instructions on how to configure SSL for internal Tableau users. Thanks, Sree

@Sree vupalanchi​ 

Hi, the most common cause is to use an invalid certificate or a certificate not in the needed format.

Domain Certificate

For the domain certificate use a PEM certificate (if you open the certificate in notepad it begins with -----BEGIN CERTIFICATE-----).

Domain Key

For the domain key, you may use a RSA or a PEM key (if you open the key in notepad, it begins -----BEGIN PRIVATE KEY-----)

If your key is password protected it will begin with: -----BEGIN ENCRYPTED PRIVATEKEY-----. If so, you need also the passphrase.

You may also use a RSA private key. If this is the key it will begin with: -----BEGIN RSA PRIVATE KEY-----

Chain Cert

For the chain cert, I commonly use https://whatsmychaincert.com/ to obtain the chain certificate.

Don't use pfx or similar files. They won't work.

If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

Regards,

Diego Martinez

Tableau Visionary and Forums Ambassador