I have changed the authentication method to the Admin to salesforce SAML and now I cannot access to Tableau Cloud. When I try to access to Tableau Cloud, it redirects me to login in with SF credentials and then I arrive to the Tableau Cloud login where asks for my email and it says:"Your account or password is incorrect. Please try again or click Forgot password."
How can I have access again ?
I am locked-out of Tableau Cloud.
@Jordi Garcia It is recommended to dedicate a site administrator account that is always configured for TableauID authentication. In the event of an issue with SAML or the IdP, this dedicated TableauID account ensures that you always have access to the site. If this was not set up then your best bet for getting back into Tableau Cloud (other than fixing the SF SAML issue) would be to open a Support case with Tableau. One of our engineers should be able to revert the Auth from SAML to TableauID MFA which would get you back into Tableau Cloud.
Best of Luck,
Paul
