Hello All,
I’m using Tableau Desktop 2025.3 on an Apple Silicon Mac and connecting to our Tableau Server at:
https://mytableau.nameoforg.org
Issue summary:
- I can sign in and browse workbooks on the server
- During sign-in, I see two login pages:
- After I select a workbook and click Open, Tableau prompts me again to connect to: https://fs.nameoforg.org
- Then I get this error: “Cannot connect to Tableau Server. Please check the server name and port and try again.”
Expected behavior:
- Tableau Desktop should authenticate via SSO if needed, but continue using https://mytableau.nameoforg.org as the Tableau Server
- The workbook should open without prompting me to connect to https://fs.nameoforg.org as if it were the Tableau Server
Observed behavior:
- fs.nameoforg.org appears to be treated as the Tableau Server during workbook open
- Connection fails at that step
Environment:
- Tableau Desktop: 2025.3
- Hardware: Apple Silicon Mac
- Tableau Server: https://mytableau.nameoforg.org
Repro steps:
- Open Tableau Desktop
- Sign in to Tableau Server at https://mytableau.nameoforg.org
- Authenticate through the NYU login flow (https://fs.nameoforg.org)
- Return to Tableau Server and view available workbooks
- Select a workbook and click Open
- Tableau prompts for server sign-in again, showing https://fs.nameoforg.org
- Error appears: “Cannot connect to Tableau Server. Please check the server name and port and try again.”
I tried using agentforce to address this issue, and recommended using default browser to auth. I did the change and now this is the error that I'm getting:
Unable to complete action
Authentication failed.
Error Code: 84223ADA
Tableau received an OAuth error from your request. Please see the error message for more information: Use JsonReader.setStrictness(Strictness.LENIENT) to accept malformed JSON at line 3 column 1 path $
See
https://github.com/google/gson/blob/main/Troubleshooting.md#malformed-json.
Can't seem to get tableau to work on macOS. I can use it on a VDI on windows but I rather use my own hardware since it is faster.
#Tableau Desktop & Web Authoring