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i am not able to complete this badge because of this below error..please help me to sort out this. I am not able to edit Customer details. 

 

Not able to edit customer details in my Agent

 

 

image.png

 

 

 

#Create A Case

3 réponses
  1. 7 sept., 04:34

    Hello @Subramaniam Chandrasekaran

     

    I was able to solve this. 

    problem statement : 

    1. Get customer details not available in Agentforce Assets. 

    2. Though the flow was active but still not showing 

     

    Solution : 

    1. Go to Agentforce Assets. 

    Hello I was able to solve this. problem statement : 1. Get customer details not available in Agentforce Assets. 2. Though the flow was active but still not showing Solution : 1.

     

    2. Go to Action - New Agent Action 

    Select flow 

    Reference: Get Customer Details image.pngimage.png

     

    3. Once you create the action with the same api name, it will show in the action

    image.png

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000alhRl0AI

     

     

     

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