Hello,
I am wondering if there is a way to mass assign Service cloud Voice call center on the user ? today i have to go in the setup in the section "Partnet telephony call center" and add manually Users (Max 100 users selectable)
thank you
#Service Cloud Voice
1 réponse
I have not worked with SCV. But in general, call center assignment is done via a field on user record. There is a field on user record called call center. You should be able to data load into that field. You can check on existing records where you already added call center if the value is present.
