Skip to main content

Hi Trailblazers,   

I've been hearing a lot about Agentforce Revenue Management and understand that Salesforce is positioning it as the future of Revenue Cloud. Since many organizations still use Salesforce CPQ, I'm trying to understand what this means for existing implementations and future projects.   

I have a few questions for those who have explored or implemented it:

  •  What exactly is Agentforce Revenue Management? 
  •  How is it different from Salesforce CPQ? 
  •  Is Salesforce recommending that existing CPQ customers migrate, or can CPQ continue to be used for the foreseeable future? 
  •  What new capabilities does Agentforce Revenue Management offer beyond traditional CPQ (such as AI agents, pricing, contracts, billing, renewals, or order management)? 
  •  Has anyone completed a migration from Salesforce CPQ? If so, what challenges or best practices would you recommend? 
  •  Is it suitable for both B2B and subscription-based businesses? 

From what I've read, Agentforce Revenue Management appears to combine product catalog management, pricing, configuration, quoting, contracts, orders, billing, renewals, and AI-powered automation into a single Salesforce-native platform. However, I'd love to hear real-world experiences from architects, consultants, admins, and developers who have worked with it.   

Looking forward to learning from the community. Thanks in advance!    

1 réponse
0/9000