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Bhartesh Mittal (Accenture) a posé une question dans #Agentforce

Hi everyone, 

 

I’m trying to build an Agentforce Employee Agent using Agent Script and want the agent to automatically understand the current record context

 when it is opened from a record page. 

 

I’m specifically asking about Agent Script, not the older / legacy Agentforce Builder approach. 

 

The behavior I’m trying to achieve is:

  •  user opens a record page 
  •  asks something like “give me a summary for this record” 
  •  agent automatically knows which record the user is referring to 
  •  no need for the user to manually enter the record id 

 What I’m seeing right now is that the agent behaves as if record context is missing

.  

So I wanted to ask:

  •  Has anyone recently tried this with Agent Script
  •  Were you able to access the current record context reliably at runtime? 
  •  Is there any special setup needed for record-page context when using Agent Script? 
  •  Any gotchas compared to the older builder-based setup? 

Would really appreciate if anyone can share a working pattern or recent experience. 

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