Ajouter aux favorisMatthieu Françoise (RUN G) a publié du contenu dans France (Question initialement posée par Matthieu Françoise)10 févr., 04:57Bonjour je me permets de partager ici ma question. Vous remerciant pour votre aide cet Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. Afficher plusAjouter un commentaireRédiger un commentaire...GrasItaliqueSoulignerBarréListe à pucesListe numérotéeAjouter un lienBloc de codeInsérer une imageJoindre des fichiersURL du lienAnnulerEnregistrer0/9000Répondre
Matthieu FrançoiseLocked out as sole admin – MFA reset required (Salesforce Authenticator)Hello,I am completely locked out of my Salesforce org due to MFA. I recently changed my phone and lost access to Salesforce Authenticator.I am the only user and system administrator of this org, so I have no way to log in and reset MFA myself.Salesforce keeps asking for a verification code, but Authenticator cannot generate one because it is no longer connected.I need Salesforce Support to reset MFA or remove Salesforce Authenticator so I can reconnect on my new device.Could a Salesforce moderator please help escalate this issue?Thank you. Afficher plus
