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Lisa Pazienza a posé une question dans Marketing Cloud Connect

Hello, 

Im experiencing some issues with MCC and having me as the integration user. I am the CRM Admin with Sys Admin profile. The problem is MCC is making too many API calls to my username/password and I have to reset my password daily. How can i get around this? 

Thank you for your help, im new to marketing cloud

1 réponse
  1. 12 nov. 2025, 10:16

    Hi @Lisa Pazienza

      

    Rather than using your personal admin account for API calls, it’s recommended to create a dedicated integration user specifically for Marketing Cloud Connect. This user should have the required permissions but should not be tied to a personal account, which helps prevent password resets from disrupting your access.

    For more guidance, you may find the following help articles useful:

    https://help.salesforce.com/s/articleView?id=000395036&type=1

     

    https://help.salesforce.com/s/articleView?id=003834038&type=1

     

    Hope this helps. Thanks!

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