Hopefully a nice easy question... We are using Chatter Groups and emails are going out with the default Salesforce Logo, want to change it to our own. I uploaded a logo to the recommendation spec (150x50px transparent, therefore went with .png file) I've uploaded it to Asset Library, with enabling wide access (in Lightning) ... when I go to choose the file, none can be found!
Tried searching using *x* no files are found. WHAT am I doing wrong?
I am attaching a screenshot of the field, but I have opened the file lookup, tried widening the search as wide as possible, not finding any file. I also switched to 'Classic' to have a look for extra sharing options on the file in question, that I could grant in Classic. Something I must be missing...
#Service Cloud
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Ajaypreet Singh Saini (Grantbook)Hey @Anya Zvezdina, can you try going to Salesforce Classic.
Under Documents tab, create a new document and add your logo there. Make sure you check the checkbox available there that says whether to make the document available to public.
https://help.salesforce.com/s/articleView?id=experience.docs_home.htm&type=5
