Skip to main content
sanketha hegade (freelancer) a posé une question dans #Security

Here's a grammatically corrected version of your message:

I am trying to send an email from the "Send Email" button in the Activities section of one of the objects. However, when sending the email, I am getting the error: "Insufficient access: Org is not permitted to send email" followed by the Admin's record ID.

 

I observed that the email is still being sent to the users, but the problem is that the error is appearing in the email action card. I have checked the Admin's access, and all the necessary permissions are in place. Email deliverability is set to "All Emails." How to resolve this issue.

1 réponse
  1. 17 oct. 2024, 16:29

    @sanketha hegade

     

    You're facing an issue where you're getting an "Insufficient access: Org is not permitted to send email" error when sending emails from the "Send Email" button in the Activities section, even though the emails are still being sent. To fix this, double-check that Email Deliverability is set to "All Emails," which you've already confirmed. Also, ensure that the admin or users have the necessary "Send Email" and "Access Activities" permissions. If you're using Organization-Wide Email Addresses, make sure they are verified and assigned to the correct users. You might also want to check if your Salesforce org has hit any email limits or if there's an issue with email relaying, which could be causing the error. Fixing these settings should help get rid of the error message.

     

    Thanks

    A. Gobinath

0/9000