One of our users had the following statement/question. And my question is, how many different phones can be used to access the same account?
Today I have the application loaded on the iPhone 6s.
My company gave me the Samsung S23FE where I also loaded the application
Both with the same email account
I have an iPhone 11 with the same application and the same email
The iPhone 11 and the Samsung when entering the application give me the same password to enter into Salesforce of the computer, however the application on the computer tells me that it is incorrect
If I enter the code (which is different) that appears on the iPhone 6, it will accept it.
All three with the same account
Forum Ambassador
Piyusha Pilania (Implementology)Hi @Dave Meixell,
This was an issue a few years ago, now a single User can log in to Salesforce for Android and iOS using 5 mobile devices concurrently. If a User logs in to Salesforce for Android and iOS using a 6th mobile device, they will receive a message indicating that 'already 5 login sessions exist' and the oldest app session will be logged out.
