Ajouter aux favorisLena Wong a publié du contenu dans Workforce Management for Field Service (Question initialement posée par Lena Wong)26 mars 2024, 11:24Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? Afficher plusAjouter un commentaireRédiger un commentaire...GrasItaliqueSoulignerBarréListe à pucesListe numérotéeAjouter un lienBloc de codeInsérer une imageJoindre des fichiersURL du lienAnnulerEnregistrer0/9000Répondre
Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? Afficher plus
