How do I change or modify my Trailhead login?

Question

Hi there,

A few months ago, I reached out to someone in customer support at Trailhead to change my login from my work address to personal email address, which they were successfully able to do. However, whenever I log into my account, I still use my work address and I am able to login just fine, even though my profile shows my personal email address.

The problem is, I linked my trailhead to my Partner Success Community account (which is my work email address) to display my badges but my partner community profile only captures the number of badges completed before I made the request to Trailhead customer support.

Seems there is no more Trailhead customer support and Salesforce support can't help either.

Has anyone else switched their Trailhead login before Trailhead customer support link went away and run into a similar problem?

Does anyone know how change or modify your Trailhead login email address?

Thanks!

Kathleen Chromicz · Answer

It turns out that you can merge two accounts as long as you can log into both emails, however, the process is irreversable. Details are listed here:  https://force.desk.com/customer/portal/articles/2418878-merging-trailhead-accounts?b_id=13478

How do I change or modify my Trailhead login?

Trailhead

Formation associée

Aide supplémentaire