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Topics#TrailheadQuestion de Mayleen Laureano
Mayleen Laureano a posé une question dans #Trailhead
20 juin 2018, 05:51

On my trailhead, it shows 2 Salesforce licenses are used, but on the Users, I can see only 1 user with System Admin profile. I cannot create user with system admin profile because there is no available Salesforce license. Please advise. Thank you.

9 réponses
  1. Nimisha Bansal
    20 juin 2018, 07:11
    Hi Mayleen,

    Please don't confuse the Salesforce licenses with profiles. 

    Under 'salesforce' user license there are mutilple profiles.

    The reason you can't create a new user with Salesforce license is because there must be 2 users with Salesforce license. 

    Two users with Salesforce license can have different profiles other than System Admin.

    Please identify the user with Salesforce license from your user list, deactivate the user. 

    Now you will find Salesforce license in the dropdown list.

     
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