Hi Experts,
There is a button on leads home page called "Send list email" where an user can select multiple leads and send emails to all of them using this button. My task is when i click on this button and emails are sent then I want to automatically change the status of leads from Open - Not Contacted to Working - Contacted.Any help on this topic would be greatly appreciated. Thanks in advance..!!
2 réponses
Hi priya
Thanks for your reply. Yes, i got your point but main pain area is to check the checkbox when the email is sent. I think it can be done with the flow using the activity history and then write workflow/process builder to update the status of lead.
Let me know if you have any other solution instead of using the flow.
ThanksRohan