We use Inbox and Einstein Activity Capture. We are seeing an issue where the activity is logged in the lead record but is not showing up in the List View. All evidence appears to be pointing to an issue with this specific lead record but I am unsure how to triage.
TIA!
2 réponses
I understand the task not showing since it's still open. It's the email that concerns me. As you can see from the screenshot this same user had other emails log in the activity history from that same day which leads me to believe that there is something wonky with this particular lead record.
