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Andréia Neves (Accenture) a posé une question dans #Service Cloud

How can I capture the status of a submitted survey?

 

The reports I created only show response status as completed and started.

 

I need to capture surveys that have not started.

 

Does anyone know if it's possible?

 

Can I help me! Please!

 

Thanks

2 réponses
  1. 13 juil. 2023, 11:58

    Hello @Keiji Otsubo

     

    Thanks for the feedback.

     

    So it is not possible for me to extract a report with the surveys that were not opened/started?

     

    I need a report with this information.

     

    Thanks

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