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Thanapon Piromplat a posé une question dans Salesforce IFTTT

I am sure that I have the pretty much the same issue as the last question posted here. Since February 18, every IFTTT applet with the trigger "Advanced: Custom Salesforce Trigger [package required]" has malfunctioned. I have to go to IFTTT and make manual checks, which work only sporadically. So far, here's what I gathered of my predicament:

 

  1. IFTTT's Apex classes and triggers remain valid up to the time of this post.
  2. Flows creating IFTTT events work on Salesforce's side. IFTTT events are inserted on Salesforce's side, there is seemingly a callout to IFTTT, but it says "There is a problem with this trigger" on IFTTT's side.
  3. That trigger works sporadically, and that requires manual checks. Very often, it does not even work, with an error message saying that "There is a problem checking this Applet".
  4. IFTTT's remote logins are successful.
  5. Occasionally, when I try to reconnect to Salesforce from IFTTT, I get redirected to a Heroku page, which says "Oops, an error occurred. This exception has been logged with ID something."
  6. I have version 1.8 of the package, and cannot downgrade to version 1.7.
  7. Other IFTTT applets that do not rely on that trigger work fine.
  8. IFTTT's Salesforce action "Advanced: Insert a Record" works. The (less useful) trigger "Record Created or Updated" also works. I haven't tested IFTTT's ability to query Salesforce records, though.
  9. IFTTT's Remote Site Setting is active. Disabling Protocol Security has no effect.

I'm sure that it's not just me who's affected; about 50% of API calls to IFTTT around the globe seem to fail. Would you kindly investigate the issue?

1 réponse
  1. 4 avr. 2023, 09:47

    It has been 4 days after the original post. I am quite certain that this happens worldwide.

     

    I look forward to a reply. Thank you.

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