Hi
Could some one please advise the best formula for the following:
I have a picklist value of Appointment Made and what I want is another field to be updated to "Yes" if that picklist value is selected, otherwise the answer is "No".
Not sure how to do this or the correct field setup in SF.
Thanks.
6 réponses
I would just use a CASE Function like this
CASE(call_outcome__c,
'Appointment made','Yes',
'No')
CASE Function is my Go-To for Picklist fields
