Hello Trailblazers, I have a use case where I have to change the Case ownership. I have to meet some criteria before I change the Owner(The reason why I am not going with OOTB change owner). I am doing it with Flow. I am getting my Queue from Group where Type is Queue. However, I am getting all the Queues in the Org. I want only those Queues where SobjectType = 'Case'. I also tried with Queue SObject but it is not letting me to choose name. It is only giving Ids. #Flow
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Eric Praud (Activ8 Solar Energies)ok, I managed it. There may be an easier way, but at least it worked.
I first have a Get Record on Queues where Sobject Type equals Case. Retrieve all records and all fields
Create a loop to go over this get record
Create a single record variable on Groups
Create a mulit record variable on Groups
Add an assignment in your loop with this:
SingleGroup>Id - Equals - Loop>QueueId
SingleGroup>Name - Equals - Loop> Queue> Name
Add a second assignment in your loop:
MultiVar - Add - Single var
Create a Collection choice set where the record collection is MultiVar
Choice Label: Name
Type: Text
Choice Value: Id
