Skip to main content
2 réponses
  1. Forum Ambassador Andrew Russo (BACA Systems)
    16 juin 2022, 16:42

    bydefault all internal users can view published articles...

     

    User permissions control access to different tasks in Salesforce Knowledge. By default, all internal users with Read permission can read published articles. Assign permissions to agents and authors who publish, archive, delete, and manage articles.

     

    https://help.salesforce.com/s/articleView?id=sf.knowledge_setup_users_lex.htm&type=5

0/9000