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Brian Do a posé une question dans #Data Management

When using "Send List Email" on Contact in Lightning, the Type in the created Activity record is blank.  What option do I have to set the Type field to "Email"?

 

Please note that I do not want to set the picklist value to default to "Email" as there are integration that call for not to set default value for the Type field.

5 réponses
  1. 26 mars 2022, 18:08

    Hello,

    In this case the Emails should be stored under the Email Message Object and related to a record via a Task.

    This means you could use a Email Message Flow or Process Builder to simply update the Type field on the Task on creation.

    Is the sub type not set to Email already ?

    Thanks Tom

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