Hi, I as the system admin have sent emails which are logged on the activity timeline on records. Is it possible for a community user to see these emails in the community on a record page when he is logged in? Currently the user can only see emails that he has sent from the activity timeline.
Is this possible with a sharing rule? Are there limitations?
2 réponses
I might be late to post answer but may be it could help someone else. Yes it is doable through the configuration available in Support Settings under Setup.
Set "Enable Case Feeds in Experience Cloud Sites" to true. More help here
Thank you