Hi guys, we have recently migrated from Classic to Lightning and we see the look of the queue in the approval history is different. In Classic you could see the link of the queue there and user could with just one click see who is in the queue. But now in Lightning there the queue is only visible as pure text. So users need to go and search the queue to see the actual members. Is that by design? Do you have similar experience? I had a case with SF support but is not leading anywhere. Thanks a lot. jana
1 réponse
This seems to be a feature request, please vote for this idea - https://ideas.salesforce.com/s/idea/a0B8W00000GdWO3UAN/make-case-owner-queue-a-hyperlink-in-lightning
