Dear Trailblazers!
I hope you all are doing well, I need some help with in-CRM calling (dialer) with your knowledge & experiences. So let's dive right into it!
So, My company is willing to switch to Salesforce (currently on HubSpot). I am very excited about it. In Hubspot, we have a native in-app phone dialer to make outbound sales calls with 1000 mins/mo/user it supports many countries including local calls as well.
Now, In salesforce, they don't have this option(as per our salesforce account executive). I tried looking up various alternatives and workarounds but didn't seem to find anything helpful as of now.
I found some potential solutions on app exchange but they seem to go out of budget. don't understand the logic behind subscription fees and then pay on use.
Could you guys please help me with some guidance?
@sakshi nagpal , Thanks for the kind response so we are going in for SFDC enterprise, however as per account exec, it's not natively available in India.
Thanks for sharing that link, I have gone through it, in the "Dialer Limitations tab" it says outgoing calls are available only in US & Canada.
Can you guide me in the right direction?
