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When managing our Production instance I was locked out when I tried to impersonate a user to trouble shoot. SF wanted me to approve my login through their MFA. Its sending the code to the user that I’m trying to log in as, which of course I have no access to.  Has anybody else found this and have a work around? Thanks.

1 réponse
  1. 17 déc. 2021, 22:20

    If this is within the same org, then it's likely that the target user's profile requires high assurance sessions and you are not in a high assurance session.  Did you authentication with MFA?  Is your target user configured with a profile that requires high assurance sessions at login?

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