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Sara Monksfield (RSC) a posé une question dans #Sales Cloud

We have a custom object with links to Case and another custom object.  Unfortunately there was a big delay in getting the data into Salesforce, so the created date (which is reported against) is wrong.  I know that I can ask Salesforce to temporarily allow permission to amend the created date on insert, but will this work on a custom object?

 

Has anyone tried this?

 

#Sales Cloud

7 réponses
  1. 15 oct. 2021, 19:01

    I'm trying to think if setting up Audit Fields permission and reloading the records with Data Loader would help. I have tried it, but on Standard object. The process should be the same for Custom objects.

     

    This is what I'm talking about:

     

    Knowledge Article Number

    000334139

     

    AND

     

    Knowledge Article Number

    000328426

     

    you can do the above-mentioned only on insert, and not on update. 

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