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Niccolo Antinucci (On) a posé une question dans #Customer Service

Hi guys, 

I am getting this error when I try to save a Case record (under a record type called 'Complaint'). 

I believe this has something to do with the Assignment process? 

Case Entitlements

5 réponses
  1. 3 sept. 2020, 10:16
    This error does not seem like an access error, more like the wrong ID is in a lookup. Maybe this entitlement is not associated to the same account as the case?
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