I want send notification when incident is created in off hours means after business hours or in weekend,how it will be achieved in salesforce?

Question

There is a requirement of sending email to client when incident or request is created after business hours(means after 6PM) or on weekend. I  want to know how to capture and compare the time field.

Ines Garcia · Answer

Hi Kshitija,

Hope any of the answers helped, if so could you please select one of the responses as 'Best Answer'?

The selected 'Best Answer' is used to highlight the response to your question that has helped the most, so that when someone else looks at similar questions in the future quickly can identify the answer :)

Otherwise let us know where are you at so we can further assist?

I want send notification when incident is created in off hours means after business hours or in weekend,how it will be achieved in salesforce?

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