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Topics#Data ManagementQuestion de Serena Shergill
Serena Shergill (PatSnap) a posé une question dans #Data Management
2 janv. 2018, 14:11

On Cases, when I change a status value on the picklist the Case owner goes back to the default case owner of Cases, how do i stop this so appart the field value of 'New' the Case Owner does not change?

8 réponses
  1. Naveen Dhanaraj (Aintiram Web Tech)
    2 janv. 2018, 14:16
    Check Whether you have Process Builder and Workflow Rules  which does this,

     

     
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