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Learner SFDC a posé une question dans #Customer Service
19 avr. 2021, 09:18

Hi all

I have a screen flow designed , where in it creates case record first and then creates another record of a custom object. Now my req is when the case record gets created its description field should also get populated with newly created custom obj record name in it. Can i acheive it via screen flow??? if yes what should be my approach????

 

Help truly appreciated!

 

Thanks in advance
1 réponse
  1. Vijay Nirate (Telstra)
    19 avr. 2021, 09:27
    yes this can be done using flows you can have one variable which will data on new custom object that is being inserted and then at the end of flow you can update the case by pupulating the decsription of the filed with the name field from the new custom object resource.

     

    Thanks,

     

    Vijay Nirate
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