We want to set a process for the bounced email. Set the workflow or process builder when received the bounced email on the lead or contact. Maybe set the alert email or post to chatter to reminder our sales rep.
Is it possible? Or have another suggestion for this?
Thanks.
3 réponses
Hello Kevin,
Thank you for the clarification.
It looks like the feature to use Bounce email details in workflow is not available at the moment. You can upvote this idea : https://success.salesforce.com/ideaView?id=087300000007oHIAAY
Thank you
