I'm running a trial account to showcase the rest of our business the wonders of Salesforce. But I can't even import a CSV with contacts listed into the Salesforce. All the contacts are listed individually in a row with relevant details in the following columns. There are no blank fields in the trial import document. And I'm constantly being asked to map fields when I do it starts the import but then eventually says my import has been unsuccessful...
First prompt to map a field:
Second prompt, which I then select Account Name and Contact last name.
Then it prompts success and the import starts but gives me the following error report via email and on XLS file:
And the following error on the XLS file: STRING_TOO_LONG:Last Name: data value too large:
I can't find a template nor a proper video to assist me with this, therefore any assistance would be greatly appreciated.
Cheers!
2 réponses
Hi Bhavna, thanks for the quick response!
When you say, "Are you mapping Contact Last Name field", what I do is when it prompts me the following message:
I select Contact: Last Name from the list and similar for Account: Account Name.
Regarding Account ID - do I need that as my heading in my import document?
Thanks
