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19 juil. 2018, 19:54

Log a call by two separate departments

I am looking to have two separate departments within the same company have the ability to log a call without seeing each other's logs and not mixing up reporting functions. Any advice at all is greatly appreciated!

1 réponse

Sid Sehgal (360 SMS App)
20 juil. 2018, 05:58
Hi ,

I suggest you to Create Permission Sets, Please review below url

https://help.salesforce.com/articleView?id=perm_sets_create.htm&type=5

Hope this helps !

Thanks!

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